Welcome to Shortgrass Library System

Emergency Support

Emergency After-Hours Support For Library Staff

Only call the emergency support number if a problem is encountered that results in a library being unable to carry out critical functions. Critical functions are defined as:

  • Workflows Access
  • BiblioCommons Access
  • Internet
  • VoIP Telephone System
Emergency After-Hours Support Phone: 403-529-0550 Ext. 9
or toll-free 1-866-529-0550 Ext. 9


Please leave a voice message with your name, library, telephone number, and a detailed description of the problem.